Alarms that point to the cause
Permit thresholds are built in. Click an alarm to jump straight to the point where the limit was crossed.
For treatment plants that use WIMS
Get more out of your WIMS data, every shift.
TeamSolve works on top of the WIMS you already have. Permit limits on every chart, alarms that point to the cause, MOR tables built for you, and notes that carry over from one shift to the next. Easy to learn, with no new data entry.
- Selected by the City of Pacifica, CA
- No new data entry
- Easy to learn
- ISO 27001 and SOC 2 Type II
Less time in spreadsheets. More time running the plant.
Operators go from a number on a chart to the reason behind it, without exporting data or digging through binders.
Notes that outlast the shift
Explain an anomaly right on the data point. Back after days off, the next operator sees why it happened.
Ask a question, get a straight answer
Type a question about any chart in plain English. The answer points to the load change or process upset behind a spike.
One screen for compliance
Parameters organized by compliance, influent and loading, with permit limits drawn on every chart and a plain-language summary of what changed.
- Permit limits on every chart
- A short written summary of trends and exceptions
- Plant sensor data, area by area
MOR and sludge reports, ready to review
Daily WIMS values land in one table, with sums, averages, minimums, maximums and geometric means calculated for you. Sludge results are summarized in plain language, flagging what stands out, such as high copper.
- Monthly operating report tables built automatically
- Key findings written on every table
- Ask a question about any table or chart
Your charts, your limits, your documents
Chart any WIMS series side by side and add your own thresholds and limits. Maintenance records sit next to process data, and your permits, SOPs and daily logs answer questions with the page they came from.
- Build your own charts and limits
- Work orders next to process data
- Search permits, procedures and logs in plain language
Why teams like it
Built for operators, not for the IT department
Most plant software was designed for the office and then handed to the people running the process. TeamSolve was built around how operators actually work, so they use it.
Easy to learn
Familiar charts and plain-language questions. New operators find answers on their own instead of waiting for a senior colleague.
The busywork runs itself
Data arrives every day on its own. MOR math, permit checks and alarms happen automatically.
Keeps the WIMS you have
Nothing to rip out and no migration. WIMS stays your system of record.
Experience that stays
Notes and know-how are captured on the data, so they do not leave when a veteran operator retires.
Problems surface early
Permit limits are watched for you, and every alarm takes you straight to the data behind it.
Priced for real utilities
Real results without enterprise-scale cost, consultants or a big IT project.
What TeamSolve adds to WIMS
WIMS stores your data. TeamSolve puts it to work.
| WIMS alone | WIMS + TeamSolve | |
|---|---|---|
| Data | Lab and process data in WIMS | Lab, SCADA, work orders and documents together |
| Reporting | Manual charts and write-ups | Written summary on every chart, MOR and sludge table |
| Team knowledge | Lives in people's heads | Shared notes on the data, across every shift |
| Analysis | Fixed views | Your own thresholds, limits and charts |
| SOPs and permits | Search through PDFs | Ask in plain language, get the source page |
The results
Most utility software records work. TeamSolve learns from it.
What one operator figures out becomes available to everyone, so everyday work takes less effort and new staff get up to speed sooner.
10×faster answers to everyday operational questions
5×faster onboarding for new operators
1 hrsaved per person, per day
12%reduction in chemical costs
How it connects
Up and running without a big IT project
WIMS sends a daily report
A scheduled WIMS report emails a daily file to TeamSolve. No integration project on your side.
TeamSolve brings it together
It lands next to your other sources: SCADA, work orders, permits, SOPs and logs.
Everything stays current
Charts, alarms and answers update on their own. No new data entry.
In use today
Utilities already using it
City of Pacifica, California
Calera Creek Water Recycling Plant
Pacifica selected TeamSolve to connect its WIMS lab and process data with permit compliance alerts, put its SOPs within reach of every operator for onboarding and training, and replace paper daily logs with a digital operations log.
"Customer quote goes here."Name, Title, Utility
Want to talk to a utility using TeamSolve?
We are happy to connect you with a reference customer once we understand your needs.
Ask for a reference
Free download, no form
Take the brochure to your team
A two-page summary you can forward to operations, IT and management:
- What TeamSolve adds to WIMS, side by side
- How alarms, shift notes and plain-language answers work
- MOR and sludge report examples
- How it connects: a daily scheduled report, no new data entry
In the video
What you will see in 1:54
A short product walkthrough with on-screen captions. Easy to watch at your desk or share in a meeting.
Play the video- Lab data, organized by compliance and loading
- Permit limits and a summary on every chart
- Daily data tables, ready for monthly reporting
- Key findings on every table
- Ask about any table or chart
- Compare data and personalize your charts
- Alarms that point to the cause
- Notes that outlast the shift
- Plant sensor data, area by area
- Build your own charts
- Work orders in context
- Ask your permits, procedures and logs
Frequently asked questions
Does TeamSolve replace our WIMS?
No. It works on top of the WIMS you already have. WIMS stays your system of record.
How does TeamSolve get our WIMS data?
A scheduled WIMS report emails a daily file to TeamSolve. Charts and alarms update automatically, and your staff do not enter anything twice.
Which WIMS products does it work with?
TeamSolve connects through a scheduled export, a feature available in common WIMS products such as Hach WIMS. If your lab or process data system can send a scheduled export, we can usually connect it. Tell us what you run and we will confirm.
How long does it take operators to learn?
It is designed to be learned on the job, not in a classroom. Operators see the same kind of charts they know, and ask questions in plain English. Our team trains your staff on your own plant's data.
Can it help with monthly operating reports (MORs)?
Yes. Daily WIMS values are organized in one table with sums, averages, minimums, maximums and geometric means calculated for you, ready for your team to review.
Does it use AI?
Some features, such as plain-language answers and written chart summaries, use AI behind the scenes. Every answer points back to your own data and documents so staff can check it, and your data is never shared with other customers.
Is our data secure?
TeamSolve holds ISO 27001 and SOC 2 Type II certifications.
Can we see it on our own data?
Yes. Request a demo and ask about a trial on your own WIMS data.
Request a demo
See it on your own data
A 30-minute walkthrough with our team, using examples close to how your utility works.
- See the workflows that matter to your team
- Talk through how it connects to your systems
- Get straight answers on security, setup and pricing
Prefer email? Write to info@teamsolve.com.